Built to last. Backed by policy.

Every AXIOM peripheral carries a 2-year limited warranty against manufacturing defects. Firmware updates and recalibration tools are provided for the lifetime of the product. Out-of-warranty repairs are available at cost from our Berlin workshop.

• Defects in materials and workmanship
• Free firmware updates (lifetime)
• Out-of-warranty repair program

All orders ship from Berlin via DHL Express. Free standard shipping on orders over $100 USD. Expedited 2-day shipping available at checkout. International orders may be subject to import duties.

• Free standard shipping on orders $100+
• DHL Express tracking included
• Ships within 24h on weekdays

Unopened units may be returned within 30 days of delivery for a full refund. Opened units are evaluated on condition — most are accepted. Return shipping is paid by AXIOM for defective units; otherwise customer pays return shipping.

• 30-day return window
• Defective units: free return shipping
• Refunds processed within 5 business days